The Chen Family Story
An adverse diagnosis instantly changes a patient’s life. Fear and confusion suddenly interrupt his or her well-being, leaving them vulnerable to a complicated and largely unsympathetic health care system. One would expect the experience to be different for physicians themselves, but it rarely is.
Dr. Jenling James Chen, Chen Medical founder, was diagnosed with cancer almost eight years ago. He was given two months to live. During his care, he experienced firsthand the frustrations associated with navigating the choppy waters of the current health care system. Dr. Chen and his family found themselves on the receiving end of patient care – fighting for access to it while Dr. Chen fought for his life.
Even though Dr. Chen is fully recovered today, his experience with receiving care in today’s health care system haunted him. His struggle to access quality, empathetic, well-coordinated care fueled his relentless determination to turn the current health care delivery system around. That’s why he created the ChenMed model as it stands today – an accountable and compassionate physician-led culture.