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Care Promoter Supervisor

  • R0005704
  • Hull St
  • December 7, 2018

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Job Description
The Care Supervisor is a healthcare and leadership-focused position working directly with patients and their families, doctors and other medical personnel in a dynamic and professional environment to provide the highest level of quality healthcare to all patients. Care Supervisors will facilitate interdisciplinary support and collaboration within and across care teams to ensure our patients receive high quality care in a timely manner. Care Supervisors will develop care team members in their assigned Center to make sure they are providing care consistent with ChenMed standards. In addition to conducting all activities as outlined in the Job Description for Care Promoters, the Care Supervisor will perform the following duties:

KNOWLEDGE, SKILLS AND ABILITIES:
• Excellent oral and written communication skills.
• Empathy towards our patients at all times
• Ability to collaborate with team members, including doctors, nurses, front desk staff, center managers, and market leaders.
• Mindset focused on solving problems for patients and achieving team goals
• Knowledge of medical products, services, standards, policies and procedures.
• Skill in operating phones, personal computer, software and other IT systems.
• Skill in taking patients’ vital signs, and obtaining blood and other samples for laboratory work.
• Ability to pay close attention to detail and to ensure accuracy of reports and data.
• Ability to manage multiple processes and lead a team of Medical Assistants, X-ray Technician and Pharmacy Technicians.
• Ability to maintain effective and organized systems to ensure timely patient flow.
• Ability to be calm and flexible in busy or stressful situations.
• Bilingual a plus.
• This position may require some local travel to assist in covering other centers.
• This position requires 5% of travel nationwide.

Additional Job Description

EDUCATION AND EXPERIENCE CRITERIA:

• Licensed Practical Nurse, with license to practice nursing in the state of employment

• IV Therapy certification required by state board of nursing in Florida and Pennsylvania

• CPR for healthcare providers

• 3-5 years’ medical experience

• Experience working with geriatric patients.

• EMR system experience.

• Prior supervisory experience.

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