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  • R0008097
  • Newport News (New Market)

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Job Description
The Driver is expected to drive ChenMed/ JenCare patients on a schedule over a designated route and ensure the safety and timely transport of passengers. This is a customer-service-focused position working directly with patients and Medical team members in a dynamic and professional environment to provide the highest level of quality service.


  • Organizes and schedule daily pick-up and drop-off routes.
  • Transports patients safely between pick-up and destination (including home, ChenMed/JenCare Medical Center, specialist, etc.).
  • Assists elderly passengers in embarking and disembarking the van by providing physical support and helping with loading and unloading all items belonging to the patient.
  • Completes and keep current a transportation schedule log of all patients riding in the van including their full name, correct address and phone number. Record patient’s absences, even if unsure of the reason for absence.
  • Provides outstanding customer service to all patients and ChenMed/Jencare Medical Team Members at all times.
  • Conducts inspection of vehicle to identify any maintenance issues twice daily and record findings in the driver vehicle inspection report (DVIR).

Other responsibilities may include:

  • Maintains cleanliness of vehicle interior and exterior.
  • Fully cleans and washes vans.
  • Ensures that no food or drink is allowed on the van at any time by patients or employees.
  • Monitors music being played while patients are present.        
  • Daily completes the van checklist regarding the condition of the van.
  • Completes a final check of the van to ensure all patients and belongings are unloaded, after the van returns to the clinic for the day.
  • Refills fuel tank on a daily basis.
  • Assists other drivers in his/her rounds when required.
  • May perform other direct patient care responsibilities as assigned.
  • Other duties as assigned and modified at manager’s discretion.


  • Must be vigilant and have a keen sense of direction.
  • Must know how to maneuver their vehicles during rush hours by using the best possible routes.
  • Consistent attendance and punctuality are required in this position.  
  • Must be a team player.
  • Must be able to accept and follow detailed instructions. 
  • Must be able to perform all duties associated with operating a vehicle and be physically able to lift 60 lbs.

Additional Job Description


  • High School/GED or better.
  • Minimum two (2) years driving experience, with a good driving record for the preceding seven years.
  • Valid Class C or D Driver's License required.
  • Required drug testing: Subject to DOT-FTA drug and alcohol testing requirements for employment, as well as at random, reasonable suspicion, and post-accident drug and alcohol tests as deemed appropriate by Region 2 Transit System's current approved drug testing policy.

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