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General Manager - Chicago

  • R0009288
  • 2734 W 87th Street, Chicago, IL 60652

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Job Description
The General Manager, in collaboration and support of the corporate leadership is responsible for providing leadership and management in the delivery and achievement of the financial, strategic and operational goals for the market. The incumbent in this role owns the responsibility of driving sales and productivity, as well as overseeing profit & loss (P&L), network and budget management to ensure business profitability. He/She leads in providing overall direction to the operation and administrative aspects of the market utilizing the related resources associated with operations, network and sales.

The General Manager, in collaboration and support of the corporate leadership is responsible for providing leadership and management in the delivery and achievement of the financial, strategic and operational goals for the market. The incumbent in this role owns the responsibility of driving sales and productivity, as well as overseeing profit & loss (P&L), network and budget management to ensure business profitability. He/She leads in providing overall direction to the operation and administrative aspects of the market utilizing the related resources associated with operations, network and sales.

ESSENTIAL JOB DUTIES/RESPONSIBILITIES:

  • Develops strategic plan by studying technological and financial opportunities, presenting analysis, and recommending objectives.
  • Accomplishes subsidiary objectives by establishing plans, budgets, and results measurements; allocating resources; reviewing progress; and making mid-course corrections.
  • Coordinates efforts by establishing procurement, production, marketing, field, and technical services policies and practices; and coordinating actions with corporate staff.
  • Maintains quality service by establishing and enforcing organization standards.
  • Implements corporate directives and develops business plans to meet financial objectives.
  • Develops company’s brand by recruiting, selecting, orienting, training, coaching, counseling and cultivating leaders; communicates values, strategies and objectives; assigns accountabilities; plans, monitors and appraises job results; develops incentives; creates a climate for offering information and opinions; provides educational opportunities.
  • Constructs, reviews, updates and implements strategic plans by studying technological and financial opportunities; presents assumptions; recommends objectives.
  • Builds company image by collaborating with corporate leadership, providers, COEs, community organizations and employees; enforces ethical business practices.
  • Maintains quality service by establishing and enforcing organization standards.
  • Manage profit and loss statements and accounts for costs and revenues.
  • Participates in formulating and administering company policies, directing and coordinating all Market activities to advance and implement long-range goals and objectives to meet business and profitability growth objectives.
  • Analyses Market activities, costs, operations and forecast data to determine progress toward stated goals and objectives.
  • Confers with the corporate leadership to review achievements and discuss required changes in goals or objectives resulting from current status and conditions.
  • Oversees Market COEs to review production and operating reports and resolve operational and facility problems to ensure minimum costs and prevent operational delays and to meet future growth.
  • Oversees key projects, processes and performance reports, data and analysis.
  • Reviews and supports initiatives to oversee design concepts with fundamental or modern technology used for new or existing products to provide cost reduction, safety, regulatory requirements and market growth.
  • Accomplishes ancillary objectives by establishing plans, budgets and results measurements; allocates resources; reviews progress; makes mid-course corrections when necessary.
  • Reviews and approves preparation of accounting analysis for budgetary planning and implementation, production efficiency, financial reporting and submittal for capital expenditures.
  • Performs other duties as assigned and modified at manager’s discretion.

KNOWLEDGE, SKILLS AND ABILITIES:

  • High business acumen and insight
  • Acuteness to establish rapport and gain the trust of others
  • Excellent written and verbal communication skills with the ability to effectively influence colleagues and leadership around sound business objectives
  • Keen problem-solving and analytical skills
  • Proven and effective Leadership, Motivational, Time Management, Decision-Making, Performance Management, Coaching, Developmental, Project Management, Financial Planning, Process Improvement and Strategic Planning skills
  • Skillful in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software
  • Ability and willingness to travel locally, regionally and nationwide up to 50% of the time
  • Spoken and written fluency in English
  • This job requires use and exercise of independent judgment
Additional Job Description

EDUCATION AND EXPERIENCE CRITERIA:

  • Bachelor’s degree in Business Administration, Finance/Accounting, Healthcare Administration or a closely related field required OR an equivalent combination of college-level education and experience at a 2:1 ratio
  • At least 10 years’ progressive work experience or training in operations, project management or a related discipline with a minimum of 5 years in a leadership capacity required
  • Master’s degree preferred
  • Proven experience with Project Management, Strategic Planning and Process Improvement highly desired
  • Healthcare experience a plus

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