ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
- Coordinates scheduling of patient appointments.
- Interviews patients and documents ocular and medical histories.
- Performs a variety of routine tests using ophthalmic instruments that provide diagnostic information including, but not limited to: visual acuity, intraocular pressures by Goldmann applanation tonometry, basic motility, confrontation visual fields, cover test, pachymetry and lensometry.
- Assists the physician during diagnostic procedures, including instrumentation, sterile preparations and documentation.
- Administers topical medications or diagnostic drugs as required by the provider for testing or treatment.
- Prepares and positions patient for diagnostic tests and procedures.
- Assists the physician with patient education pertaining to the treatment prescribed.
- Maintains confidentiality of sensitive information.
- Prepares procedure and exam rooms; inventory equipment and supplies; replenishes supplies and equipment.
Other responsibilities may include:
- Performs basic triage per specific office protocol procedures.
- Maintains professional appearance and personal conduct at all times.
- Adheres to employer work practices as described in TDC Occupational Exposure Plan policy.
- Works as a team member within the optometry department and all other departments.
- Effectively copes with typical job stress.
- Documents work processes as required.
- Performs other duties as assigned and modified at manager’s discretion.
KNOWLEDGE, SKILLS AND ABILITIES:
- Must be able to perform Goldmann applanation tonometry accurately and efficiently to ensure proper patient flow.
- Knowledge of ocular diseases and systemic diseases affecting the eye.
- Knowledge of basic eye care and hygienic methods and practices involving the treatment of the eye.
- Knowledge of ophthalmic drugs.
- Strong organizational and interpersonal skills including the ability to manage interactions with difficult people.
- Must be able to act calmly and effectively in a busy or stressful situation.
- Adherence to all policies and procedures, including but not limited to standards for safety, attendance, punctuality and personal appearance.
- Ability to multi-task efficiently and effectively.
- Ability to communicate effectively in person, by phone and in writing.
- Proficient in Microsoft Office Suite products including Excel, Word, and Outlook, plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
- Ability and willingness to travel locally, regionally and nationwide up to 10% of the time.
- Spoken and written fluency in English.
EDUCATION AND EXPERIENCE CRITERIA:
High school diploma or equivalent education required.
A minimum of 1 year of satisfactory, full-time work experience under ophthalmologic supervision, including training in all skills listed in professional criteria.
A current, valid/active BLS/CPR certification required.
Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) preferred.