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Training Specialist

  • R0006093
  • Miami / South Florida — Corporate Office

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Job Description
The Training Specialist is member of the Talent Management, Organizational Development and Learning (TMODL) team and provides broad-based internal facilitation business needs . The mission is to enhance our organization’s performance, productivity, and profitability through its people. The focus areas include employee on-boarding, sales, leadership, and learning and development.


  • Rapidly learns training content (including systems where applicable) and deliver effective, consistent training using approved training materials.
  • Participates in train the trainer sessions with instructional designers and SMEs.
  • Travels to conduct team-facilitated train the trainer and end user training on process, tools, systems, roles/responsibilities, and soft skills.
  • Participates in continuous improvement sessions with instructional designers, SMEs, market and national stakeholders, and other master facilitators.
  • Supports training material updates and enhancements with direction from an instructional designer and in collaboration with other facilitators and SMEs.
  • Conducts administrative work such as preparing for sessions, sending post-class communication and follow up, and track training completions.
  • Other learning and development-related activities as necessary.
  • Other duties as assigned and modified at manager’s discretion.


  • Superior research, analytical, and problem-solving skills.
  • Demonstrated capabilities in teamwork, leadership, and judgment.
  • Self-motivated and metrics-oriented.
  • Strong commitment to developing and coaching others.
  • Excellent written, verbal, and nonverbal communication skills.
  • Production of high quality deliverables quickly and without errors (punctuation, content, formatting, spelling, etc.).
  • Ability to rapidly master new systems and tools and effectively teach others.
  • Intermediate proficiency with Learning Management Systems.
  • Fluent in English.
Additional Job Description


  • 35-40% travel possibly less over time.
  • Ideal candidate will have experience training in one or more of the following:

New Hire Orientation


Software Systems




  • Bachelor’s required.
  • Master’s degree in communications, training/instruction design, or related field preferred.
  • Minimum two (2) to three (3) years of experience facilitating classroom and virtual training (train the trainer and end user) in a corporate environment required.
  • Some curriculum writing experience preferred.
  • Advanced Microsoft Office Skills.
    • PowerPoint – graphics, animation, master slide formatting, notes development, and basic storyboarding.
    • Word – reference and table creation, master formatting, and document structuring.
  • Experience with Captivate, Articlulate or other offering tools a plus.

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