The Chen Family Story
Adverse diagnoses instantly change patients’ lives. Fear and confusion suddenly interrupt their well-being, leaving them vulnerable to a complicated and largely unsympathetic healthcare system. One would expect the experience to be different for physicians who become patients themselves, but it rarely is.
Dr. Jenling James Chen, Chen Medical founder, was diagnosed with cancer almost ten years ago and given two months to live. During his care, he experienced firsthand the frustrations associated with navigating the choppy waters of the current healthcare system. Dr. Chen and his family found themselves on the receiving end of patient care — fighting for access while Dr. Chen fought for his life.
Even though Dr. Chen is fully recovered today, his experience in today's healthcare system haunted him. His struggle to access quality, empathetic, well-coordinated care fueled his relentless determination to turn the current healthcare delivery system around. That's why he created the ChenMed model as it stands today — an accountable and compassionate physician-led culture.